The office is accountable to Vice President for Administration

The Student Services Department is responsible for providing instruction, assistance, and outreach to undergraduate and in some sponsored PG program students with the goal of promoting student success and life-long learning.

The directorate offers a variety of services and resources to help students.

Promotes health and wellness and assists students with problems in these areas,

Provides counseling and therapeutic/guidance support to students,

Provides specialised services to students with disabilities,

Provides support to underprivileged students with food and related assistance.


  • Student Meal Assistance Service unit
  • Residence Student Support & Residence Management uni
  • Student Health Services unit
  • Student Guidance and Counseling Unit
  • Disability Unit
  • Student Organization unit
  • Student Discipline Support unit

Duties and Responsibilities

  1. Prepare student service plan and budgets
  2. Provide support and advisory services to colleges and institute on students’ service
  3. Assist students so that they excel in social and academic environment
  4. Handle appeals pertaining to students cases
  5. Plan, direct and supervise students’ service center
  6. Oversee students’ service quality
  7. Implement decisions and directives of the University management
  8. Perform other related activities

Name: Ayelign Gota Goda
Lecturer, Department of Mathematics
Designation: Director
Telephone: +251-46881-4455,   +251911098806
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.